Refund/cancellation policy
ALL SALES ON CHARASI DARJEE ARE FINAL. WE DO NOT ENTERTAIN RETURN/REFUND REQUESTS UNLESS YOU ARE FACING ANY OF THE FOLLOWING CONDITIONS:
Damaged Items
We only offer refunds for damaged products or items. If you have received a damaged item, we apologize. We are more than willing to help you out!
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To get a refund on your order, simply click a picture of your damaged item (i.e. in the condition you received it) and email it to us at charasidarjee@gmail.com. The deadline for doing the same is the second day from the delivery date!
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Charasi Darjee offers personalized packaging on every order. In case, any part of your shipment seems tarnished or damaged, you are liable for a refund, only if you inform us about it within two days of receiving the product.
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Charasi Darjee will not be liable for issuing a refund on damaged delivery inquiries after the time period of two days. Please ensure you reflect on a damaged item delivery ASAP!
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Unsatisfied Sizing
Fashion at Charasi Darjee is unconventional, making sizes and variations different from regular clothing. We provide a size chart in all of our product pages; you must select your size by adhering to our size chart.
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We will not be liable for any refunds/returns for incorrect size selection. Please go through the size chart attentively, and select your size keeping Charasi Darjee sizing in mind!
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Order Cancellation
In case, you have placed an incorrect order regarding size, color, or style of your desired product, you can cancel it before it is shipped by us. We will provide a refund, only if you cancel an order before your shipment is packed and shipped by us.
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We usually take 2-3 business days to ship your orders; therefore, you can choose to cancel or reorder anything before that period. Products that have been shipped by Charasi Darjee will not be available for cancellation!
Exchange
Our products are time exclusive and limited; we do not offer exchange on any products because the items are always limited in stock. Make sure you make the right purchase regarding your size, color, and other attribute preferences!
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