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Shipping policy
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At Charasi Darjee, our aim is to ship our products in a quick, safe, and personalized manner. Currently, we are only shipping orders domestically, but we have a vision to sell products internationally as well.
Personalized Packaging
Charasi Darjee denies the use of polythenes and other harmful resources when packing the orders. Therefore, we use personalized packaging with environment-friendly materials to prepare orders for shipping. You'll love your order shipment once it is in your hand, as it is aesthetically pleasing and instagram-worthy! (Don't forget to mention our IG handle (charasi_darjee)when putting up a story)
This is also the reason why we are currently not offering Cash on Delivery payment method. Our packaging is expensive and valuable; we simply do not wish to waste it on returned and unattended deliveries!
In case, you do not attend the delivery on a prepaid order, we'll try to reach you at different times and days. Still, if the shipment is not successfully delivered, the buyer can apply for a refund (which will be processed after deducting shipment packaging and delivery charges).
Shipping
We try to ship our orders as quick as possibly, and usually process your order within 2-3 business days. After that, please allow your order at least 5 to 12 days to reach you. You can track your order via tracking link or code that we'll share to your email and phone number once the order is placed.
In case, your order is not received or arrived in a damaged condition, you're viable for a refund. Please reach us out in any of these cases, and we'll be more than happy to help you. You can read more about our Refunds policy here!
We're currently only accepting domestic orders, i.e., across India. But, we'll soon be available in major countries worldwide.
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